PRIVACY POLICY

For Business Partners, Consumers, Third Parties, Job Applicants, and Other Relevant Data Subjects

Last Updated: January 1, 2025

Mục đích của chúng tôi thông qua Chính Sách Quyền Riêng Tư Này ("Chính Sách") là để giải thích về những thông tin cá nhân và thông tin khác mà chúng tôi, Công ty TNHH Thực Phẩm Tốt Lành ("GF"), thu thập về bạn và lý do chúng tôi thu thập những thông tin đó. Chúng tôi cũng muốn đảm bảo rằng bạn hiểu cách chúng tôi sử dụng và chia sẻ thông tin của bạn cũng như các lựa chọn mà bạn có. Chúng tôi xử lý dữ liệu của bạn dựa trên sự tôn trọng và tuân thủ pháp luật. Chúng tôi không mua hay bán dữ liệu cá nhân của bạn. Mục tiêu của chúng tôi là xây dựng và duy trì lòng tin của bạn khi bạn truy cập các trang web và ứng dụng về các sản phẩm và thương hiệu của chúng tôi. Chính Sách này mô tả cách chúng tôi xử lý thông tin cá nhân trên các trang web ("trang web"), ứng dụng mạng xã hội hoặc di động ("ứng dụng"), và bất kỳ dịch vụ nào khác hoặc trường hợp khác mà tại đó chúng tôi đặt một đường liên kết đã được cho phép hoặc tham chiếu đến Chính Sách này (gọi chung là "Dịch Vụ"). Chính Sách này không mô tả các hoạt động của chúng tôi trên các trang web hoặc ứng dụng không được tham chiếu tới. Việc bạn sử dụng các ứng dụng và trang web của chúng tôi thể hiện sự đồng ý của bạn đối với việc chúng tôi thu thập, sử dụng, và chia sẻ thông tin của bạn như được quy định trong Chính Sách này. Nếu bạn không muốn dữ liệu cá nhân của mình được thu thập, sử dụng hoặc tiết lộ theo cách được nêu trong Chính Sách này, vui lòng không cung cấp cho chúng tôi dữ liệu cá nhân của bạn. Tuy nhiên, trong trường hợp như vậy, bạn hiểu rằng một số chức năng và/hoặc tính khả dụng của Dịch Vụ có thể không còn khả dụng đối với bạn.

WHAT INFORMATION DO WE COLLECT?

We collect identifying and contact information.For example, we may collect your name and street address if you register on our website or app. We may also collect your phone number or email address. We also collect other identifiers. For instance, if you interact with us through a social media platform, we may collect your social media user ID. We may also collect images or videos of you, for example, if our Services require a photo to verify your identity.

We collect information that you submit, provide, or allow us to collect in other ways. This includes information you post in a public space on our website, such as comments, videos, or images. We also collect any other information you provide to us or allow us to collect. This may include information about your physical activities or dietary preferences.

We collect demographic and preference information. We may collect details such as gender and age, household or lifestyle information, as well as your postal code.

We collect information about your online and internet activity, including device and usage information. We may collect information about the browser you are using, the website you came from, or the website you visit when leaving our website. We may also collect information about your operating system, Internet Service Provider (ISP), IP address, and other device identifiers, such as mobile device identifiers. Additionally, we may collect information about your use of our Services through tracking technologies such as cookies, pixel tags, and similar technologies.

We collect information related to job applications, such as professional or employment-related information and educational information. If you submit a job application to us, this information may include your educational background, work history, skills, and qualifications for the position. We may ask how you learned about the job. Where applicable, we may ask for your driver’s record and ability to perform the job. We may also collect the last four digits of your Social Security number and your nationality.

We collect images and registration information. For example, we may collect images of you when you visit our office or business locations. We may also collect your phone number or email address.

We collect information about third parties. Sometimes, we may allow you to send emails or messages to friends through one of our websites or apps. If you do so, we will need that person’s name and email address.

WHAT SENSITIVE PERSONAL INFORMATION DO WE COLLECT?

We collect payment information. If you make a purchase with us, we (or our business partners who process payment cards on our behalf) may collect your payment information. This may include your payment card number.

We collect geolocation information. Through technologies such as GPS or WiFi, we may collect information about your location. For example, if you use our mobile applications, we may access your device’s location information to provide location-based features.

HOW DO WE COLLECT INFORMATION?

We collect information directly from you. We collect information when you:

• Make a purchase with us.
• Register on one of our websites or applications.
• Participate in our loyalty programs.
• Submit a job application.
• Sign up for newsletters or other communications.
• Participate in promotions, giveaways, or contests.
• Visit our facilities or events.
• Complete a survey.
• Contact us.
• Provide information to us in any other way.

We collect information passively. We use tracking tools such as browser cookies and mobile device IDs. This activity occurs on our websites, in emails we send to you, and in media advertisements. We collect information about usage and browser activity over time. Third parties may also collect personal information in this manner. We also collect information about you from our mobile applications.

Third parties may share information about you with us. For example, our business partners may provide us with information about you. We may receive information from companies that aggregate data about shoppers and their preferences. Social media platforms may also provide information about you, including your interactions with our advertisements on third-party websites.

We may combine information. For example, we may combine offline information we have collected with online information. We combine information collected from third-party websites, including social media platforms. We may combine information across devices such as computers and mobile devices. We may also combine third-party information with information we already have.

HOW WE MAY USE THE INFORMATION WE COLLECT

We may use information to provide products and services effectively. We use your information to respond to your inquiries or to allow you to participate in our programs, such as sweepstakes or contests. For example, we may use your information to process your registration on our websites and apps. We may use your friends’ email addresses to send them information you requested. We also use your information to process orders and may contact you if you have won a prize or promotion.

We may use information to improve our products and services. One of our goals is for you to have a positive experience with our websites, apps, and products. Therefore, we may use your information to enhance your experience with our websites, apps, and products. We may use the information you provide, or information from third-party partners, to personalize your experience.

We may use information for security purposes. We may use your information to help protect you, our websites and apps, our company, our customers, and our consumers.

We may use information for marketing purposes. For example, we may send you information about products, offers, features, or updates. We may also use your information to deliver advertisements about products and promotions. These advertisements may appear on third-party platforms, including social media. These may include offers or products from us or from third parties that we believe may interest you. We may provide this information via email or push notifications.

We may use information to obtain feedback and for other transactional purposes. We may contact you regarding this Policy or the Terms of Use posted on the websites or apps you are using. We may also contact you regarding a job application or your questions about our products or promotional programs.

We may use information as permitted by law or with your consent.

HOW WE MAY SHARE THE INFORMATION WE COLLECT

We may share information within the GF group of companies and brands This includes subsidiaries, affiliates, and current or future joint venture partners of GF, both inside and outside Vietnam. We may also share information with third parties in which we have ownership or business relationships, such as companies whose products we distribute. We may share information with third-party service providers.

We may share information with third-party service providers This includes companies that act as our service providers or third parties performing services on our behalf, inside or outside Vietnam. They may assist us in delivering products or services to you. For example, we may share information with companies that operate our websites and apps or companies that run our promotional programs.

We may share information with selected business partners For example, we may share information with joint advertising partners, both inside and outside Vietnam. If you register for a joint promotional program, your information may be collected by both us and the third party. These parties may include retailers. Your information will be used by us according to this Policy or by our advertising partners according to their own policies.

We work with analytics and advertising partners. Our online Services may use analytics, advertising, and other third-party content or functionality through which our partners may collect information about your internet and network activity, including device and usage information.

We may share information to comply with the law or protect our company. For example, we may share information to comply with a court order or a request from an authority. We may share information if requested by government or investigative authorities, including law enforcement or regulatory agencies in Vietnam or elsewhere. We may also share information if we are investigating potential fraud.

We may share information with any successor in connection with all or part of our business. For instance, if a portion of our business is sold, we may include your information as part of that transaction.

We may share information for other reasons. If additional reasons arise for sharing information, we will describe them to you appropriately.

YOUR RIGHTS, OBLIGATIONS, AND CHOICES

Your legal rights. You have certain legal rights under applicable law regarding how we use your information, which may include:

• Right to be informed; • Right to consent; • Right of access • Right to withdraw consent; • Right to data deletion; • Right to restrict data processing; • Right to data portability; • Right to object to data processing; • Right to complain, report, or take legal action; • Right to seek compensation for damages; and • Right to self-protection.

These rights are subject to applicable legal exceptions. For example, we may not be able to fulfill certain requests unless we take steps to verify your identity. If you wish to exercise these rights under applicable privacy law, you or your authorized representative have the following options:

• Email Us: Bạn có thể gửi email cho chúng tôi qua địa chỉ, info@goodfood.com.vn; hoặc

we may verify your request by asking you to provide information to confirm your identity. The required information may vary depending on your relationship with us.

Your legal obligations. You have certain legal obligations under applicable law regarding your information, including:

• Providing accurate and complete personal data when consenting to the processing of your personal information.
• Protecting your personal data and requesting others to protect it as well.
• Respecting and protecting the personal data of others.
• Complying with any other obligations under applicable law.

You may opt out of marketing emails. To stop receiving promotional emails from us, follow the instructions provided in the marketing email you received. If you opt out of marketing emails, you may still receive non-marketing emails from us where permitted by law.

You may control cookies and tracking tools. Một số trình duyệt web truyền tín hiệu "không theo dõi" đến các trang web. Vì các tiêu chuẩn cho các tín hiệu này vẫn đang được phát triển nên chúng tôi hiện không thực hiện hành động nào để đáp ứng các tín hiệu này.

You may control tools on your mobile devices. For example, you can disable GPS location or push notifications on your phone. To change the push notifications you receive from our apps, you can update your preferences in your profile.

Your choices. If you exercise certain choices or options, you understand that some features of the websites, apps, and/or services may no longer be available to you.

RETENTION OF PERSONAL INFORMATION

We retain the types of personal information described above for as long as necessary to fulfill the purposes outlined in this Policy or as permitted by law. Typically, this means that the information will be retained as long as one or more of the following conditions are met:

• Your personal information is reasonably necessary to manage our operations and assets, to manage your relationship with us, or to fulfill other purposes for which we collected the information;
• Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected;
• The information is reasonably required to protect our rights or property (often related to applicable laws that limit actions in a specific case); or
• We are required or permitted to retain your information in another manner under applicable regulations or law.

CHILDREN’S PRIVACY Chúng tôi không có ý định thu thập thông tin cá nhân của trẻ em mà không có sự đồng ý cần thiết của cha mẹ. Nếu bạn là cha mẹ hoặc người giám hộ hợp pháp và nghĩ rằng con bạn đã cung cấp thông tin cho chúng tôi, bạn có thể liên hệ với chúng tôi tại info@goodfood.com.vn và chúng tôi sẽ thực hiện các bước thích hợp.

SECURITY MEASURES We use various technical and organizational measures to help protect the security of our websites and applications. However, please understand that no data storage system or transmission over the Internet or any public network can be guaranteed to be completely secure.

LINKS TO THIRD-PARTY WEBSITES, APPLICATIONS, TOOLS, AND SERVICES OUTSIDE OUR CONTROL We may provide links to, or allow access to, services from third-party websites or platforms. Our websites and applications may also include third-party content that collects information. Such third-party content may include tools like cookies and tracking technologies. These third parties may use your information for their own purposes, which may include behavioral analytics and advertising. We do not control these third parties or how they use these technologies, so please review their privacy policies carefully.

UPDATES TO THIS POLICY Đôi khi, chúng tôi có thể thay đổi Chính Sách này. Khi chúng tôi làm điều này, chúng tôi sẽ thông báo cho bạn về bất kỳ thay đổi quan trọng nào theo yêu cầu của pháp luật. Điều này có thể bao gồm việc đăng một bản cập nhật tại đây và cập nhật ngày "Cập Nhật Lần Cuối". Vui lòng kiểm tra Chính Sách này định kỳ để xem các cập nhật. Bằng cách tiếp tục sử dụng các trang web, ứng dụng và dịch vụ, bạn tự nguyện và đồng ý rõ ràng với Chính Sách được cập nhật.

OUR SERVICES FOR VIETNAM

If you are outside Vietnam, please access the website designed for your region. If you live outside Vietnam and choose to use this website or application, you understand that any risks are your responsibility. This Policy is governed by the laws of Vietnam, and any disputes arising from this Policy will be resolved by the competent courts in Vietnam.

CONTACT US IF YOU HAVE FURTHER QUESTIONS

Nếu bạn có câu hỏi về Chính Sách này hoặc hoạt động xử lý dữ liệu của chúng tôi, vui viết thư cho chúng tôi hoặc gọi cho chúng tôi theo thông tin sau: Công Ty TNHH Thực Phẩm Tốt Lành Căn số 17, tháp A tòa nhà Sarica số 6 D9, đường Nguyễn Cơ Thạch, phường An Lợi Đông, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam Số điện thoại: (84) 931 810 180 Email: info@goodfood.com.vn